Sountex - Professional Hearing Care was set-up in 1997. Today, it is the largest retail hearing aid fitting chain in Asia. Currently existing in 5 countries, namely Singapore, Malaysia, Philippines, Thailand and Taiwan, there are a total of 11 fitting centres.

At Sountex, we offer quality products of cutting edge technology from, one of the leaders in the hearing instrument industry.

We also offer professional hearing tests and fitting service, using state-of-the-art knowledge and equipment, rehabilitation and counselling service to all our customers. Our consultants address to each customer's needs individually with great care, ensuring that they truly benefit from the products and services provided. Hence improving their quality of life and allowing them to overcome communicational stigmata and isolation.

The people of Sountex are dedicated to enhancing the quality of life for our clients and their families by delivering first class personal service and affordable hearing solutions to raise the awareness and importance of Hearing Healthcare within the operated communities.

We demand of ourselves the highest ethical standards, and our products and services will be of the highest quality. We are deeply committed to meeting the needs of our clientele, and we constantly trying to achieve 100% of customer satisfaction. We will strive to incorporate the latest innovations in our hearing solutions by constantly upgrading our skills and knowledge.

Siemens Licensee
The Sountex Hearing Care Business is a FULL FORMAT BUSINESS LICENSE which retails Siemens manufactured hearing aids and provides professional hearing care services using state-of-the-art technology, in a modern, welcoming environment, with its focus on professional intensive customer care.

Hearing loss is not strictly associated with old age. Hearing impairment does not prohibit one from being participating fully in everyday activities.
Age-related hearing loss, has indeed very little to do with old age. In fact, already from the age of 40, our hearing slowly but surely begins to deteriorate. One person is afflicted earlier, another somewhat later. Prolonged exposure to continuous or shock-type noise (on the job, discos, detonations, low-flying airplanes etc.) can cause irreparable damage to the hair cells of the inner ear even at an earlier age.

Another phenomenon is sudden loss of hearing. Together with ringing in the ears or the feeling of pressure, the hearing ability - usually on one side and fully without warning - is suddenly reduced nearly to deafness. This stress-induced disorder occurs mostly in the morning. It is cause to go immediately to an ENT doctor, who can diagnose the problem and initiate measures against it.

Stress can also be the cause of one-sided noise in the ear (tinnitus), with attacks of dizziness. Pressure and a "full" feeling in the ear are then experienced.

Types of Hearing Loss

Every individual has a unique hearing ability. Not two people have exactly the same hearing loss. Work-place noise, inherited medical conditions, childhood and adult illness all have to be combined to produce different types of hearing loss in different people.
There are three different types of hearing loss:

Conductive hearing loss is caused by injury to, or problems with, the bones, eardrum and membranes, which carry sound from the external ear through the middle ear to the inner ear. This hearing loss can usually be treated medically or surgically. In some cases a hearing instrument can provide sufficient hearing improvement.

Sensorineural hearing loss (also known as nerve deafness) affects the inner ear or neural pathways. It occurs when the bones, eardrum and membranes are intact but the inner ear deteriorates as the result of causes that can include the aging process or degeneration of nerves leading from the inner ear to the brain. In these cases, sound is transmitted normally through the outer and middle ears, but the inner ear is less efficient in transmitting this sound. This leads to reduced perception of sound intensity and quality. The result is an impaired ability to hear sound and to understand speech.

Mixed hearing loss combines elements from both conductive and sensorineural hearing loss.

What To Do

When a permanent hearing loss becomes apparent, you should visit the ENT doctor first to rule out physiological alterations which would make an operation necessary, classify the hearing loss as a sound perception hearing loss and decide whether a hearing instrument is necessary. If a hearing loss is determined which can be corrected with a hearing instrument, the patient is generally referred to a hearing health care professional.

The hearing health care professional will conduct a hearing test on the patient and select a most suitable hearing instrument based on the requirement of the patient and his budget.

Siemens has deveoped a comprehensive family of SuperPower choices that encompass many levels of technology deom economical, proven devices through our latest and most sophisticated offerings. Triano™ SP, PRISMA™ 2 D SP, INFINITI™ Pro SP and PHOENIX™ 313 BTE instruments were developed specifically for individuals with severe to profound hearing loss. Equipped with our exclusive SuperPower Fit technology, these systems provide optimized parameters for these patients from the first fitting.

All SuperPower BTE instruments from Siemens housed in cosmetically pleasing designs and constructed from durable materials helping to ensure a secure, comfortable and stable fit.

With the best solutions and fittings strategies for severe to profound hearing loss, the Siemens SuperPower product is an all-around winner.

An advanced solution in the power BTE arena, S700 3 P allows patients with severe hearing loss to enjoy the benefits of TriMic. The combination of the proven TriMic directional system with the electro-acoustic performance of a power instrument – boasting peak gain of 70 dB, and 131 dB (IEC 118-7) maximum power output – makes S700 3 P unique. S700 3 P is equipped with a responsive up/down volume control and an effective program selection function.

The pioneer: the first Behind-The-Ear Instrument combining 3 microphones to a powerful directional microphone system, our TriMic™ directional microphone system. It ensures highest speech intelligibility even in most difficult hearing situations.

* The instrument is only available in beige in Asia Pacific.

* The instrument is only available in beige in Asia Pacific.

The superpower and even more: developed for fitting profound hearing loss. It is the world's first digital Super Power hearing instrument with directional microphone technology, our TwinMic™- directional microphone system. It is recommended for pediatric fitting. Available with volume control.

* The instrument is only available in beige in Asia Pacific.

The flexible one: In-The-Ear Instrument for a wide fitting range with TwinMic™ - directional microphone system (optional), available with manual program selection and programmable volume control.

You won’t even notice that you're wearing S800 Life because of its open fitting approach. Instead of using a conventional ear mold which closes the ear canal completely, S800 Life utilizes the comfortably soft LifeTip to help reduce the bothersome occlusion effect - the echo or plugged up feeling.

S800 Life instruments are available in a range of subtle colors. For those seeking a style with more personality, a sleek silver housing is available as well as a range of translucent colors. Whatever colors you choose, you’ll benefit from unsurpassed comfort, cosmetic appeal and acoustic performance.

Easy to use
Operating your S800 Life instrument couldn't be simpler. There are no controls on the instrument to fiddle with. Instead, S800 Life offers an optional ePocket™remote. This small, discreet device puts complete control of the instrument at your fingertips. And, it has convenient readouts for volume setting, program number, and battery status. In spite of its small housing size, S800 Life comes with a 312 battery. This means longer battery life - up to 140 hours. That’s twice as long as some other open ear solutions. The S800 Life fitting process is fast and easy, too. All it takes is one visit with your Hearing Care Professional. In record time, you’ll be enjoying the remarkable performance S800 Life delivers.